co111 Terms & Conditions — Please Read Before Playing

These Terms and Conditions ("Terms", "T&C") constitute a legally binding agreement between you ("Player", "User", "you") and co111 ("we", "us", "the Platform") governing your access to and use of the co111 online casino and sportsbook platform available at co111.ws and all associated sub-domains. These Terms apply to all services offered on the co111 platform including but not limited to sports betting, live casino, slot games, crash games, fish shooting games, and any promotional or bonus activity. By accessing co111 in any capacity, you agree to be bound by these Terms in their entirety. If you do not agree with any part of these Terms, you must not access or use the co111 platform.

co111 reserves the right to amend, update or replace these Terms at any time without prior individual notice. The most current version of the Terms will always be published on this page with the effective date clearly indicated. Your continued use of the co111 platform following any amendment constitutes your acceptance of the revised Terms. Players are responsible for reviewing the Terms periodically to stay informed of any changes. If you have questions about these Terms, please contact the co111 support team at [email protected] before proceeding.

The co111 platform is made available exclusively to individuals who satisfy all of the following eligibility criteria at the time of registration and at all times during their continued use of the platform:

• You must be at least 21 years of age. co111 strictly enforces the 21+ minimum age requirement and may request documentary proof of age at any point. Players found to be under the minimum age will have their accounts closed immediately and any winnings or deposited funds may be withheld pending investigation.
• You must be accessing the co111 platform voluntarily and for personal entertainment purposes only. Use of the platform on behalf of another individual or entity is prohibited.
• You must not be subject to any self-exclusion order, cooling-off period, or account restriction imposed by co111 or any other gaming platform to which you have previously applied for self-exclusion.
• You must have the full legal capacity to enter into a binding agreement under applicable law. If you are unsure whether online gaming is lawful in your jurisdiction, you are responsible for seeking independent legal advice before registering.

To access the full range of co111 services, players must register a personal account by providing accurate, current and complete information as required. Each individual may hold only one co111 account. The following rules apply to all co111 account registrations:

• Players must provide a valid and active mobile phone number during registration. This number serves as your primary identifier on co111 and will be used for account recovery and verification purposes.
• Players are responsible for maintaining accurate account information at all times. Any change in personal details — including mobile number — must be reported to co111 support promptly. co111 accepts no liability for losses arising from outdated account information.
• Duplicate or multiple accounts created by the same individual are strictly prohibited. Where duplicate accounts are identified, co111 will close the additional accounts, void any associated bonus activity and may withhold balances pending investigation.
• co111 reserves the right to conduct identity verification checks at any time, including at the point of withdrawal. Players may be required to submit supporting documentation to verify their identity, age, address or payment method ownership. Failure to satisfactorily complete verification may result in the suspension of withdrawal functionality or account closure.

co111 accounts are strictly for personal use only. Players must not allow any third party to access or use their account. co111 accepts no responsibility for losses incurred as a result of unauthorised access arising from the player's failure to maintain account security. If you suspect unauthorised access to your co111 account, you must contact support immediately at [email protected].

co111 accepts deposits and processes withdrawal requests exclusively through the approved local payment methods available at the time of the transaction. Supported payment methods currently include bKash, Nagad and Rocket. The following conditions apply to all financial transactions conducted on the co111 platform:

• All deposits must be made from a payment account registered in the player's own name. co111 will not process deposits originating from accounts belonging to third parties, and any such transactions will be reversed with the associated funds returned to their source.
• The minimum single deposit on co111 is ৳100. Minimum and maximum deposit limits for specific payment methods are displayed at the point of deposit. co111 reserves the right to adjust these limits at any time.
• Withdrawals will only be processed to the same payment method and account from which the corresponding deposit was made (the "source wallet" rule). Where this is not possible due to a change of payment method, co111 support must be contacted for guidance prior to submitting a withdrawal request.
• co111 aims to process approved withdrawal requests within the same business day. Processing times may be longer during periods of high demand, public holidays, or where additional verification is required. co111 accepts no liability for delays attributable to the player's payment provider.
• Players who have received a bonus must meet all applicable wagering requirements in full before a withdrawal request will be considered. Withdrawal requests submitted while an active bonus wagering requirement remains outstanding will be cancelled or, at co111's discretion, will result in the forfeiture of any un-wagered bonus balance.

co111 reserves the right to request documentary evidence to verify the source of deposited funds as part of its anti-money-laundering obligations. Players must cooperate fully with any such request. Failure to provide satisfactory documentation may result in the suspension of withdrawal functionality pending resolution.

co111 offers a range of bonuses and promotional incentives to both new and existing players. All bonuses and promotions are subject to the following general conditions, in addition to any specific terms stated within the individual promotion:

• Each bonus offer is available to one account per player, per household and per device. co111 will void bonus awards where it has reasonable grounds to believe that a player has attempted to claim the same bonus more than once through the use of multiple accounts or by coordinating with other players.
• Bonuses carry wagering requirements (rollover) that must be completed before any bonus-derived winnings are eligible for withdrawal. The specific rollover multiplier and eligible games for each bonus are detailed in the individual promotion terms. Slot games and crash games generally contribute 100% towards wagering requirements; live casino game contributions are as specified per promotion.
• co111 reserves the right to withdraw, modify or discontinue any bonus or promotion at any time without prior notice, provided that existing active bonus balances already credited to a player account will be honoured subject to the applicable wagering requirements.
• Free spins awarded as part of a promotion will expire if not used within the timeframe specified in the promotion terms. Expired free spins will not be reinstated. Winnings from free spins are subject to the wagering requirements stated in the relevant promotion.
• co111 reserves the right to reclaim any bonus or bonus-derived winnings where there is evidence of bonus abuse, exploitation of promotional terms, use of restricted game types to meet wagering requirements, or any other conduct that co111 reasonably considers to be contrary to the spirit of the promotion.

The following activities are strictly prohibited on the co111 platform and will result in immediate account suspension, permanent account closure, forfeiture of account balance and, where applicable, referral to relevant authorities:

• Using automated software, bots, scripts, AI-assisted tools or any other non-human means to interact with the co111 platform, place bets, manipulate game outcomes or exploit system vulnerabilities.
• Colluding with other players to influence the outcome of any game or betting market, including but not limited to chip dumping in poker, match-fixing coordination or any form of coordinated play designed to circumvent the house edge.
• Depositing funds obtained through fraudulent means, money laundering, or any other illegal activity. co111 is obligated to report suspected financial crime to appropriate authorities and will cooperate fully with any resulting investigation.
• Engaging in arbitrage betting strategies specifically designed to guarantee a profit regardless of outcome by exploiting inconsistencies in co111's odds or between co111 and another operator's markets simultaneously.
• Providing false, misleading or incomplete information during the registration process, during KYC verification, or in any communication with co111 support. This includes impersonating another individual or using a false identity.

All content published on the co111 platform, including but not limited to the co111 brand name, logo, website design, graphics, text, software, game interfaces, promotional materials and structural elements, is the exclusive property of co111 or its licensed content providers and is protected by applicable intellectual property law. No content from the co111 platform may be copied, reproduced, distributed, published, modified, transmitted or otherwise exploited for any commercial purpose without the express prior written consent of co111.

Players are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the co111 platform strictly for personal entertainment purposes as set out in these Terms. This licence does not include any right to sub-license, resell, commercialise or make derivative use of any co111 content. co111 reserves the right to revoke this licence immediately and without notice in the event of any breach of these Terms.

co111 is committed to promoting responsible gaming across its platform. We recognise that for a small number of players, gambling can become problematic. co111 provides the following responsible gaming tools, accessible from your account dashboard at any time after login:

• Deposit limits: Players may set daily, weekly or monthly deposit caps to control the maximum amount they deposit into their co111 account within a given period. Deposit limit reductions take effect immediately; increases are subject to a 24-hour cooling-off period.
• Loss limits: Players may set a maximum loss threshold per day, week or month. Once reached, further betting or casino activity will be suspended for the remainder of that period. As with deposit limits, reductions are immediate and increases require a 24-hour waiting period.
• Session time reminders: Players may configure automatic reminders that alert them when they have been logged into co111 continuously for a specified duration. co111 recommends setting session reminders as a simple tool to stay aware of time spent on the platform.
• Self-exclusion: Players who feel that their gambling activity is no longer within their control may apply for self-exclusion, which will immediately block access to the co111 platform for the chosen exclusion period. Self-exclusion requests are irreversible for the duration selected. Players seeking self-exclusion should contact co111 support at [email protected].

To the fullest extent permitted under applicable law, co111 and its officers, directors, employees, agents, licensors and service providers shall not be liable for any indirect, incidental, special, consequential, punitive or exemplary damages arising out of or in connection with your use of, or inability to use, the co111 platform, including but not limited to loss of profits, loss of data, loss of goodwill, service interruption, or the cost of substitute services, whether based in contract, tort, strict liability or otherwise, even if co111 has been advised of the possibility of such damages.

co111 does not warrant that the platform will be uninterrupted, error-free or free from viruses or other harmful components. co111 does not guarantee the accuracy or completeness of any information on the platform. In jurisdictions that do not allow the exclusion of certain warranties or limitation of liability for consequential or incidental damages, co111's liability is limited to the maximum extent permitted by law.

co111 reserves the right to suspend, restrict or permanently close any player account at its absolute discretion, without prior notice, in any of the following circumstances:

• The player has breached any provision of these Terms, including but not limited to engaging in prohibited conduct, providing false registration information, or failing to cooperate with a KYC or source-of-funds verification request.
• co111 has reasonable grounds to suspect that the player's account has been accessed by an unauthorised third party, that the player is not the individual they purport to be, or that the account is being used for money laundering or other financial crime.
• The player has applied for self-exclusion or has been identified by co111's responsible gaming monitoring systems as being at risk of gambling-related harm, and co111 determines that account closure is in the player's best interests.

Where an account is closed by co111 due to a breach of these Terms, any balance remaining in the account at the time of closure may be forfeited at co111's discretion and will not be returned. Where an account is closed for reasons other than a breach — such as at the player's own request or pursuant to a responsible gaming self-exclusion — any verified balance will be returned to the player's registered payment method following completion of any applicable verification process.

co111 reserves the right to revise, update or replace these Terms at any time. When material changes are made to the Terms, co111 will update the "Last Updated" date at the top of this page. co111 may additionally notify players of significant changes via the platform's notification system or by email where a valid email address is held on record. It is each player's responsibility to review the Terms periodically. Your continued use of the co111 platform after any changes to these Terms constitutes your binding acceptance of the revised Terms.

If any provision of these Terms is found by a court of competent jurisdiction to be invalid, illegal or unenforceable, that provision shall be deemed severed from the remaining Terms, which shall continue in full force and effect. The failure of co111 to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision.

These Terms and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with applicable international gaming law and the terms of co111's operating licence. By using the co111 platform, you agree that any dispute shall be resolved through co111's internal dispute resolution process in the first instance, with escalation available to independent arbitration where co111's internal process does not resolve the matter to the player's satisfaction. co111 does not make any representations as to the legality of online gambling in your specific jurisdiction and accepts no liability for any consequences arising from your use of the platform in a jurisdiction where online gambling is restricted or prohibited.

If you have any questions, concerns or complaints regarding these Terms and Conditions, or if you require clarification on any aspect of your co111 account, the co111 support team is available 24 hours a day, 7 days a week. Our support team will make every effort to respond to your enquiry promptly and to resolve any issues to your satisfaction.

Email us at: [email protected]